Many entrepreneurs don’t consider themselves good salespeople, perhaps because they don’t have experience, or due to an overall attitude of dislike for the stereotypical salesperson! In reality, they are typically the best salespeople because they are naturally enthusiastic and able to inspire interest in their business. We are always selling….. selling ourselves, our business idea, our product and services! The GOOD NEWS is that Sales is a skill that can be learned! Whether you are a business owner, business development/account manager or customer service representative, this workshop is for you! Learn some basic techniques, and a process that will help you close the deal, and make Customers for Life!
Sales are the lifeblood of any business, which can’t exist without getting more orders. And, customer relationships are the key to ongoing success. In The Art of Selling workshop, you’ll not only learn how to interact with a customer when making a sales proposal, but the entire process from preparation for that contact, to the activities needed, after the sales is completed! The goal is to help you understand how to close more sales and create a Customer For Life!
Growth Wheel Series Workshops are designed around a process that helps business owners and entrepreneurs: Get Focus – Set Agendas – Make Decisions – Take Action! They are hands-on workshops that focus on one or two topics, providing insight into some recommended best practices and templates that enable the participant to identify opportunities available in their business, and the time to develop a 30-60-90 day plan of activities that support what they have learned.
Topics to Be Covered:
Frank DeSantis, Program Director
- Overview: Growth Wheel Process
- Framework: Client Dialogue – Questions to be answered
- Discussion: A “Customer for Life” Sales Process
- Decision Sheet: Sales Chain Process
- Sales Process Steps
- Sales Tasks
- Sales Activities
- Opportunities for Improvement
- 30-60-90 Day Action Plans
Emerging Enterprise Center
Frank DeSantis is the Program Director at the Emerging Enterprise Center, a Business Incubator that serves early-stage & start-up businesses in New Castle County. After a 36 year “Intrapreneurial” career in the corporate world with Sears in both the stores and home office, Frank has spent the last 6 years helping small business owners start and grow their companies. Starting first with SCORE Delaware, and for the past 3 years at the EEC, Frank’s understanding of both the strategic and practical sides of running the business has helped EEC companies grow their business, develop business skills, and refine their business model so it is scalable and successful.
8:30 to 9:00 a.m. - Networking and Registration
9:00 to 9:20 a.m. - Introductions
9:20 to 11:20 a.m. - Training
11:20 to 11:30 a.m. - Wrap-Up
Continental Breakfast is included and provided by Costco Wholesale.