Excellent Reliability Found in New Castle MSC Electric Service

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April 03, 2019
NEW CASTLE, DE – April 3, 2019 – The Delaware Municipal Electric Corporation (DEMEC) is proud to announce that the Municipal Services Commission (MSC) of the City of New Castle has received national recognition for achieving exceptional electric reliability in 2018. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities across the country.
 
APPA helps members track outage and restoration data through its eReliability Tracker service and then compares the data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities: municipal, cooperative, and investor-owned.
 
“We are proud to receive this recognition. It is a testament to the hard work of all our staff to ensure that the lights stay on for all our customers,” said Pamela Patone, General Manager at the MSC.
 
DEMEC member communities have a strong track record of reliability. To earn the “Certificate of Excellence in Reliability”, the utility must be within the top 25% of all electric utilities in the country when it comes to the shortest time for system outages.
 
New Castle MSC has received this recognition for the past three years.
 
For more information on our commitment to reliability, visit www.PublicPowerDE.com.
Contact:
Heather Contant, Communications Specialist
(302) 653-2733
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