Description

According to Entrepreneur Magazine, workplace conflict costs US businesses $359 billion per year. We've all contributed to those costs when we engage in destructive disagreements or issues that bubble beneath the surface and don't go away. However you think of conflict, it comes down to a difference of opinion involving strong emotion. Whether it's a brief, explosive dispute or subtle long-lasting issues, we've all done things we're not proud of. It's why the typical managers spend 25-40% of their time dealing with conflict. It's not all about following steps in conflict resolution. It's about understanding why we do what we do and how to change it. Join us to explore a new DiSC based assessment - Productive Conflict. You'll take away an understanding of: 1. What drives each of us in conflict 2. How to recognize destructive automatic thoughts 3. A method for changing responses that have negative consequences 4. How to help your team members change their behavior and improve their results