Embracing Telehealth Technology: IT Strategies for Patient-Centered Care

Make no mistake: telehealth technology is on the rise. The number of telehealth services — from video visits and phone calls to remote patient monitoring and mobile health apps — has grown by as much as 15x since the onset of the COVID-19 Pandemic, with the market expected to reach $240 billion by 2032. The benefits of telehealth technology are abundant, including greater efficiency, broader access to primary care, and increased patient satisfaction. However, the challenges of implementing effective